Quality Management & Compliance Process Expert

Description

The Quality Management & Compliance Process Expert is responsible for implementing and validating Quality
Management (QM) and Compliance processes within the SAP S/4HANA environment and strategic enhancements, as
well as the definition and governance of required data adjustments and data migration tasks. This role ensures that
business processes meet regulatory requirements, industry standards, and organizational quality objectives while
leveraging SAP best practices, and that in the respective site readiness / rollout projects the data migration tasks such as
preparation, data cleansing) are being completed according to the data migration plan.
Responsibilities
  • Process Design Adherence & Configuration
    • Understand the target process defined by the Qality value center Global Process Owner (GPO) and configure SAP
      S/4HANA Quality Management (QM) processes aligned with the target process and business needs and understand and
      govern the required data structure for these processes, as well as the data migration efforts within the respective site
      readiness / roll out project.
    • Integrate QM processes with related modules (MM, PP, SD), and strategic additional solutions such as MHP cockpit for
      end-to-end quality control.
    • Set up the required compliance workflows to meet regulatory requirements (ISO, FDA, SOX, GDPR).
  • Compliance & Governance
    • Ensure all processes adhere to internal policies and external regulations.
    • Maintain / support audit-ready documentation for compliance and quality processes, ensure that documentation is in line
      and accessible for ZF internal responsible persons regarding internal and external audits.
  • Testing & Validation
    • Develop test scenarios for QM and compliance processes during SIT and UAT phases.
    • Validate that configurations meet quality and compliance standards.
  • Stakeholder Collaboration
    • Work closely with the site readiness / roll out project members, business stakeholders and general process owners
      (GPOs), IT teams, and data migration factory team members and leads.
    • Provide training requirement needs towards the central training and learning team and support the rollout / site
      readiness project with guidance on QM and compliance functionalities in S/4HANA.
  • Continuous Improvement
    • Monitor process performance and recommend enhancements for efficiency and compliance towards the value center /
      GPO and ensure continuously work to improve the data migration procedures to work towards a factory-like migration
      approach.
    • Stay updated on SAP best practices and regulatory changes impacting QM and compliance, and apply integrity with
      regulatory frameworks (ISO standards, FDA, SOX, GDPR).


Requirements

Years of experience: 5+ years of professional experience as a SAP Quality Management process and data expert in S/4HANA
transformation projects including data migration experience. Experience including the MHP Cockpit is a plus.
Functional Skills
  • Excellent analytical, documentation, and communication skills.
  • Ability to collaborate across business and IT teams.
  • Ability to combine deep process expertise with data migration skills.
Technical Skills
  • Strong knowledge of SAP QM module and integration points and the corresponding data migration requirements
    when moving from either non-SAP environments to S/4HANA or from ECC systems to SAP S/4HANA.
  • Knowledge of compliance workflows and audit requirements.
Soft Skills
  • Excellent attention to detail and problem-solving abilities, not sacrificing accuracy or data structure conformity under
    time pressure.

  • Ability to balance stakeholder needs and harmonization requirements.
  • Strong cross-team communication and collaboration skills.
Desired Certifications
  • SAP certification in Quality Management or S/4HANA
Languages
  • English – C1
  • Portuguese – B2


Benefits

The benefits will be determined after the contractual conditions have been defined.

Information

Join a team that values your growth

We’re always looking for talented people who want to make an impact. If this role sounds like a good fit, take the next step — apply now and let’s build something great together.

Working at Biz means being in an environment where the pace is fast, but the support from the team makes all the difference. It’s a place where we learn every day, even through challenges — and there are plenty of them! 😊

What I value most is the openness to share ideas, the spirit of teamwork, and the constant drive to improve processes. It’s not always easy, but it’s always an opportunity to grow.

Joana Profano HR Administrator

I’m New to the Biz Team, and It’s Already Been an Amazing Experience!
Since day one, it’s been an incredible journey! The company has such a positive environment, with people always willing to help each other. I felt so welcomed right from the start, especially with the welcome gifts — #lovedit <3!

More than that, I feel useful, valued, and motivated to grow alongside the team. Thank you, Biz, for the opportunity!

Ana Nonato Data Analyst

Working at Biz Is Like Diving into a World of Opportunities
Here, we have the freedom to be creative, grow, and constantly learn through new experiences.

In my case, having moved from Brazil to Portugal, Biz has been more than just a workplace — it was a crucial pillar of support during my adaptation to a new culture. This environment gave me the strength to face the challenges of immigrant life with more ease and confidence.

I am immensely happy to be part of the Biz team and to contribute positively to the growth of the company and the amazing people who walk this journey with me.

Catlen Silva HR Supervisor

Working at Biz Was a Turning Point
I had never worked in a company focused on the IT sector before, so it posed a professional challenge for me. However, when I was contacted by one of the recruiters inviting me to a selection process, I was certain it was a place where I could learn and develop new skills...

Tatiane Santos HR Assistent

I’ve Been at Biz for Two Years, and I’m Very Proud of My Journey Here
This was my first 100% remote job, an opportunity I had always wanted that gave me geographic freedom. I was able to explore new places and cultures without giving up my work, which was transformative for both my personal and professional life...

At Biz, I’ve always had the space to contribute ideas and suggestions for improvement. The environment is collaborative, open to dialogue, and fosters innovation. I learn every day from a committed team and inspiring leaders who support our growth.

Daiany Leite Finacial Analyst

It’s the Kind of Job Where You Truly Dedicate Yourself Because You Believe in What You’re Doing Surrounded by people who have become your journey partners, it’s a fulfilling experience. At the end of each month, when you take a moment to reflect, you realize that beyond the financial return, you’ve gained more preparation, more confidence, and a professional and personal skillset that no one can take away from you.

Renata Fernandes Executive Board Assistant

It’s a Privilege to Be at Biz
More than just a place to fulfill our responsibilities, we find an environment of collaboration, a space to speak and be heard — in other words, a place to grow. Here, we encounter people who are humble rather than driven by egos.

I am grateful to be part of this team, where there’s room for us to build together through support but, above all, respect. The diversity of ideas is truly inspiring and contagious.

Thais Vasconcelos Talent Acquisition Lead

Working at Biz Means Innovating Every Day
It’s about challenging yourself and being valued for it. Here, we have a world of possibilities, and being in a space where collaboration is a core value makes all the difference in our daily lives at the company.

We feel appreciated, and we have a voice.

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